Effective Date: 4/1/2025

At DocGPT, we are committed to protecting your privacy and security. This Privacy Policy describes the types of information we may collect from you when you use DocGPT (the "Service"), and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy complies with international privacy protection standards, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

Information You Provide to Us

• Account Information: Basic information when creating an account, including name, email address, and password.
• Content Creation Data: Prompts, documents you upload, topics, preferences, and other information you input when using our AI creation service.
• User-Generated Content: Content created through our service and its associated metadata.
• Feedback and Interactions: Your feedback on generated content, editing history, and usage preferences.
• Communications: Any information you provide when you contact us.

Information We Automatically Collect

• Usage Data: Service usage statistics including access times, duration of use, and feature usage frequency.
• Technical Data: Device information (IP address, device type, operating system, browser type), performance data, and error reports.
• AI Model Interaction Data: Technical data generated from interactions with our AI models, used to improve service quality.

Cookies and Tracking Technologies

We use cookies and similar technologies to maintain your login status, remember preferences, analyze usage, and personalize experiences. You can control cookie usage through your browser settings.

Payment Information

• Payment Processing: All payments are processed through secure third-party providers; we do not store card information.
• Billing Records: Retained as required by law.

How We Use Your Data

• To provide & improve the Service
• Communications regarding updates or important notices
• For legal & security reasons

Legal Basis (EU/UK)

• Performance of contract
• Compliance with law
• Legitimate interests
• Consent

Sharing Your Data

• With service providers based on contracts
• Legal compliance (e.g., court orders)
• We do not sell or rent data

Data Retention

• Account: as long as active
• Generated content: 30 days post-deletion
• Payment records: 7 years or per law

International Data Transfers

• We use standard protections for global data processing

Your Data Rights

GDPR / UK

• Access, Rectification, Erasure, Restriction, Objection, Portability

California Residents

• Know, Delete, Opt-Out, Non-Discrimination

Data Security

• Encryption, access control, audits, training

Children's Privacy

Not intended for under 18. Contact us for accidental collection.

Policy Updates

We may update this policy. Material changes will be announced. Check the "Effective Date" above.

Contact

For questions, contact: support@docgpt.com